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RETURNS(Only accept for quality problem)

If there are quality problems of the received products and you want a return. Please note returns on full-price items will be accepted only within 7 days of receipt for international orders.

Please submit online request for returns within 7 days after your receipt of our products.

We will refund your purchase provided that the item was purchased on onnewhan.com, and that the item is returned in the same condition it was in upon your receipt. This means the item must not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags must remain attached and be intact.

Exchanges are not available for international orders.

All SALE items are FINAL SALE. Return or exchange request on sale items will not be accepted.

YOUR ORDER NO.
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LOGISTICS NO.
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